Support for

PayPal Application

Alistair Wilson
by Alistair Wilson 2 years ago

Setting up PayPal payments



1. Introduction

2. Online Payment Processing with PayPal

3. How to sign up

4. Getting your API credentials

  • What if I don’t sign up?
  • I already have a personal PayPal account, can I use that?
  • Can I choose a different payment gateway?
  • Can customers pay online for jobs I create in Flyerlink®?
  • How long do the funds take to reach my account?
  • How can I keep track of my payments?
  • Will I find out if a payment is declined?
  • My customer is having a problem making a payment


1. Introduction

Online payment gateway

Online payment gateways enable you to receive payments directly into your bank account, without having to ring up customers and chase payments. Customers enter their payment card details with PayPal, the payment enters your PayPal business account and a job with a cashbook is made in Flyerlink.

Flyerlink® works with 3 payment gateways in the UK:

  • Worldpay offers competitive rates for large transaction volumes, however the set-up process is complicated and time consuming.
  • PayPal is well-known and easy to set up.
  • Stripe is the recommended choice, as it is easy to set up with low transaction fees.

If you've already got a personal PayPal account, you can upgrade it to a business account rather than use 2 seperate ones. See section3 for more details.


PayPal Rates

PayPal fees decrease as you make more transactions.

The standard rate for receiving payments for goods and services in the UK is 3.4% + 20p.

If you receive more than £1,500.00 GBP per month, you're eligible to apply for PayPal's Merchant Rate. Your fees can be as low as 1.4% + 20p, based on your previous month's sales volume.

2. Online Payment Processing with PayPal

How does it work?

Once you’re signed up to accept PayPal and we’ve activated you in Flyerlink® (see sections 4 and 5), when customers place an online order, they be redirected to the PayPal secure payment page.

Collecting payment data

Customers have the option to pay with their PayPal account, or to choose their credit or debit card type. Note that the surcharge is highlighted – you can choose the level of surcharge we show (and automatically apply) for each card type. After choosing, they’re transferred to PayPal to enter their card details.

Authentication and payment

PayPal will verify the credit card details for you, and will credit your PayPal business account with the funds for each order. If you don’t have an existing PayPal business account, see section 3.

If the details can’t be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.

Flyerlink® magic

You’ll receive details of the order via email and Flyerlink® News Feed as normal. We’ll automatically create a cashbook in Flyerlink® for you, and allocate it to the order. If you view the cashbook you’ll see a message at the top of the screen, to let you know it’s already been processed:

3. How to sign up


You can start receiving automatic payments from PayPal by signing up to a PayPal business account, or by upgrading your existing personal PayPal account.

Upgrading an existing personal account

If you’ve already got a PayPal account, you don’t need a separate one for your business. You can just upgrade your existing account. For more on how to do this check out

Signing up to a new business account

Sign up to a new business account here:

You will only need a Standard Account for the payment option we’ve chosen. This way, you will not have to make any monthly payments to PayPal.

To sign up for a new account, you’ll need:

  •  An email address not in use by PayPal;
  • A bank account you’re willing to link to your PayPal account;
  • Your business details, such as the business address and name.

Once you’ve filled in your details, PayPal will ask you to validate your email address and bank account. You can validate your email address by receiving an email from PayPal, and confirming the code they send you. To validate your bank account, PayPal will deposit two micro-payments into your account. You will simply need to notify PayPal how much they deposit into your account.

Once you’ve got a verified PayPal account, you’ll need to get your API credentials and add them to Flyerlink®. This will let your website know what PayPal account to transfer payments to.

Getting your API credentials

  1. Sign-in to your PayPal account.

  2. Head to Profile > Account Settings > Account Access > API Access > Update

    Scroll to and pick "NVP / SOAP API credentials (Classic)"

    Then "Manage API Certificates"
    Request an API Signature.

    Reveal the API user, password & signature, copy save this to copy into Flyerlink.


You will need to keep a record of your API Username, API Password and Signature, so they can be added to Flyerlink®. If one of these is missing, you’ve probably chosen the wrong API option. To find the correct option, remove your credentials and request a new one.


5. Adding your API credentials to Flyerlink

Once you’ve got your API credentials, you ’ll need to let Flyerlink know what account the PayPal payments should go to.

Simply take the API credentials and add them to Flyerlink® in the following way:

  1. In Flyerlink®, go to Workgroup > Admin > View/Amend > Payment Methods
  2. Choose PayPal Enabled? and Save
  3. Follow the “Add or edit PayPal payment methods” link
  4. Choose the payment methods you want in the dropdown menu. Your options are:                                                                     
    PayPal Express – This automatically loads the option to pay with a PayPal email address.                                               Debit or Credit Cards – This automatically loads the option to pay by debit or credit card.                                      We recommend you select one of each type.
  5. Enter the API username, API Password and API Signature that you got from your PayPal account and Save.
  6. Make a test payment, by adding a product to your basket and proceeding to the checkout. If there are any errors, double check your API username, API Password and API Signature are correct

In this area, you can also add offline payment options to all your customers, but remember if you add an offline payment you will need to chase it up.

6. Clients online payments

As soon as your PayPal account is activated, customers will be able to make secure online payments for new orders they place online or existing orders, whether they were placed online or offline via Flyerlink®
All jobs that have payment outstanding are listed on the clients
Dashboard, in their Notifications section.
Clicking the Pay Now takes your client straight to the payment options screen.
Flyerlink ® will automatically create a cashbook for you, and allocate it to the order. You’ll be informed via an email and Flyerlink® News Feed that a client has made payment.

7. Frequently asked questions

What if I don’t sign up?

Your customers will still be able to place orders online, payment must be taken offline. Clients enter their payment details online, Flyerlink® records these details securely, you’ll receive notifications of the order via email and Flyerlink® News Feeds. You then need to process the payment offline via your in-store credit card machine. See section 1 for more information on the benefits of WorldPay.

I already have a personal PayPal account, can I use that?

Sure. But you’ll need to upgrade this to a business account, see section 4 for more details.

Can I choose a different payment gateway?

Payment gateways require significant development time. We have invested approximately 1000 developer hours integrating WorldPay and PayPal with Flyerlink®. We have no immediate plans to integrate other payment gateways. Remember, you are free to choose WorldPay as an alternative, although bear in mind the setting up time is much greater.

Can customers pay online for jobs I create in Flyerlink® ?

Yes, see section 6 for more details.

How long do the funds take to reach my account?

With PayPal, payments are normally credited to your account within a few hours. However, do not worry if payments are not visible for 4 working days, as some card issuers can be slow to transfer payments.

How can I keep track of my payments?

You can view details of your transactions whenever you sign into your PayPal account.

Will I find out if a payment is declined?

We’ll only tell you about successful payments. If a payment is declined, we’ll ask the customer to choose a different payment method. If they abandon their basket at the payment screen, you should call them to talk through the options.

My customer is having a problem making a payment.

Have you tried doing a test job? Is the WorldPay payment page viewing correctly? If not, have the PayPal API username, API password and API signature been updated recently? Double check these details and make sure your API credentials haven’t changed in your account. If all of the above is correct emails including your Flyerlink® Workgroup code, and explanation of what is happening. Please include screen shots.

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