Quotes are a simple way of organising and presenting quotations from Flyerlink. As well as offering printouts, you can keep track of the progress and outcomes of the quotes you prepare, and maintain the details with the rest of your customer knowledge. When it comes to ordering, you can convert quote items directly into jobs.

Creating a quote

Start at Workgroup > Opportunities > Create Opportunity, where you’ll be asked for the customer you are preparing the quote for. After that, you will have a quote with no quote items, ready for editing (see Editing Options, below).

View existing quotes

Browse to Workgroup > Opportunities > View/Amend and enter the quote number.

Alternatively, view Open, Won and Lost quotes from a Customer Account by selecting the Opportunities tab from the side menu.

Quote items are shown below the Main Details, under the heading Items on this Quote.

Vouchers and one-off discounts can be included in a quote.

What you can do with quotes

Add many different prospective jobs to your list of quote items,
For each quote item, show several Quantity options,
Optionally provide a total for selected quote items,
Include extras (including discount adjustments) per quote item, and an overall quote Adjustment,
When it comes to ordering, you can convert quote items directly into jobs.

Editing options

Add quote items with the Add Item button.
Remove quote items with the X Button.
Leave Grand Total – Hide? unticked if all your items form a complete quote proposal. Tick if you are presenting many options, from which your customer is expected to choose.
Use the Status when you have presented your quote, or when an outcome is reached.
Select Closed when an outcome is reached.

The colourful icons on each quote item allow you to:

Entering quote items

Use the Add Item button to choose a product and quantities. While adding the quote item, you can add your own Title and Notes for the quote item; make use of these to relate Grafenia products to the customer’s brief.

Adding up: Choosing a scenario for the Total

When editing or creating quote items (above), you have the option to show different quantities on the quote, and choose one of them to contribute to the Total. The on-screen hint describes this fully.