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Product Group Cut-Off Times

Alistair Wilson
by Alistair Wilson 7 years ago
 

For w3shops and Flyerlink, a cut-off time can be added to ensure your production teams have enough time to fulfil your customer's expectations.

Default Cut-Off Times

There are 3 types of cut-offs.
By default, all products have in the UK have:

  1. Cut-off for 081 jobs
    7pm for jobs placed in Flyerlink
  2. Cut-off for online orders
    3pm for customers who order online
  3. Cut-off for templates
    3pm for customers who order templates online

If someone orders online before 3pm, the turnaround time on their w3shop will show as:

Product's time in production +
 Supplier's default despatch methods delivery time (1 day for products from HubM)

If someone orders after 3pm, the turnaround time on their w3shop will show as:

Product's time in production +
 Supplier's default despatch methods delivery time (1 day for products from HubM) +
 1 day (since cut-off has passed).

For more on how turnaround times work, see w3pedia article 5583.

Product Group Custom Cut-Off Times

If you want to choose a different cut-off to the default, you can change this for each product group.

Simply

  1. Go to Workgroup > My Products > Products > Product Group > View/Amend
  2. Tick Use Custom Cut Off
  3. Add the cut off time you need for Flyerlink orders, online orders and template orders.

In this example, the Template Orders are given more time as they are require less intervention for a sales team.

Where the custom cut off applies

Cut off 081 applies to all jobs, orders and quotes in Flyerink.

EG - Cut Off Time hasn't passed

EG - Cut Off Time has passed

Cut off online orders applies to everywhere a product is sold online, including the basket.

EG - Default Cut Off Time hasn't passed

+ 1 day in transit =

EG - Custom Cut-Off Time has passed

+ 1 day in transit + 1 day for cut-off past =

Cut off templates applies to everywhere a product is sold attached to a template online, including the basket

EG - Cut Off Time hasn't passed

EG - Cut Off Time has passed

 

See also

Turnaround times on w3shops

Service Levels (Selecting turnaround times in Flyerlink)

 
 
 

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