Support for
If your file fails FileCheck you can correct it manually:
If your job becomes locked during FileChecking, for more than 30 minutes please email the job number to problempdfs@grafenia.com and we will unlock the job for you.
| FileCheck Correction | Action |
|---|---|
| Page Size | Correction – If the page size is oversize then the PDF will be cropped, if the page is undersize then the PDF will be scaled up. |
| Remove printers items |
Removes items outside of the page dimensions such as printers crop marks and colour bars. |
| Fonts | Where permissions allow, all fonts will be converted to outlines. The only exception to this is if the fonts embedded are corrupt or not supplied within the PDF. |
| Colour of bitmap images | Any non-CMYK images (LAB, RGB etc) will be converted to CMYK using a generic profile. Greyscale images are left untouched. |
| Colour of vector elements | Any non-CMYK vector artwork (Pantone®, LAB, RGB etc) will be converted to CMYK. |
| Ink Levels | Where possible, reduces any ink over our recommended total CMYK percentages to a more suitable level. |
| TGI Layers and elements | Removes the Quiet Zone, Trim Lines and Folding Guides from any PDFs supplied with them visible (providing that the Spot Colours and names haven’t been changed from the TGI template). |
| Layers | Removes hidden layers in the PDF. |
| Registration Colour | Any elements set in Registration or All will be converted to Black only |
| Finishing Colours | Where an extra finishing spot colour is required, we will automatically set the spot colours to overprint. |
| Hairline stroke widths | Any stroke widths that are less than 0.24pt are corrected to 0.25pt. |
| Large Format Images | Resamples any images over 200dpi to be 150dpi. |
| FileCheck Warning | Action |
|---|---|
| Image Resolution | Warns if images are present that are less than 150dpi. |
| Image Resolution | Warns if images are present that are less than 80dpi. Always check that your PDF is suitable for print if an image is lower than 80dpi. |
| Image Resoultion | Warns if colour or greyscale images are above 450dpi. You may wish to resample any images above 450dpi to decrease file processing times. |
| Graphic element outside page dimensions |
Warns if there are elements outside of the page dimensions. |
| Items in Quiet Zone | Warns of any elements within the 5.5mm recommended Quiet Zone or Safe Zone. |
| Overprint | Warns of any overprint that is present in vector strokes or fills. |
Transparency present |
Warns that transparency or layer effects are present in the PDF and that the new post FileCheck PDF should be visually checked. |
| Artwork tint below 5% | Warns of any strokes or fills that are below 5% per CMYK channel. |
| Text below 5pt | Warns if there is any text present below 5pt. |
|
Text below 12pt using tertiary colours |
Warns of any text present that is below 12pt and using 3 or more of the CMYK printing channels. |
| FileCheck Failure | Action |
|---|---|
| Number of pages | Fails if the number of pages supplied in the PDF doesn’t match those set in . |
| PDF quality | Fails if the PDF is corrupt. |
| Font Issue | Fails if a font cannot be converted to outlines. |
| Font Issue | Fails if certain TTF fonts contain more than one encoding in their character mapping tables. |
| Overprinting White Text | Fails if there is white text set on Overprint. |
| Ink Levels | Fails if the coated ink levels are too high and can’t be fixed by the ink reduction feature in FileCheck. |
| Check | Manual Action |
|---|---|
| Elements too close to page edge | Check and correct if required any elements that are closer than 5.5 from the page edge that don’t bleed to the page edge. |
| Overprint | Use Acrobat Output Preview to check for overprint. |
| Extra Separations | Use Acrobat Output Preview to check for any extra separations in addition to CMYK. Ensure that your extra finishing spot colours are set correctly. |
| Layout |
Check to ensure that no elements have moved or disappeared. |
| Raster Images/Text |
Check the pdf to ensure raster images and text do not look pixelated |
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